Is This You Wife's Account?
I went online to get my annual free credit history. I ended up at ScoreSense, which is a pay service. They said they needed my credit card number to validate my identity. Apparently they needed my credit card to auto bill be after two weeks.
Once I noticed that they had put a $1 processing fee on my card and that they were showing me on their site as having a membership I called to have them cancel that membership and not charge me. I was told that I would be charged the next week, so since I had canceled before then I would not be charged.
Days went by and I still saw the $1 charge on my credit card. I called, yet again, to have it removed.
The lady asked for my name and my zip code. I gave them to her and she struggled to find the account. She asked me if the account was in my wife's name. I know she is looking right at my name, thinking it is a girl's name, even though I just told her that was my name. She asked for my email address and last four of my social security number. I guess that was sufficient for her, because then we were able to move on and "expedite" my refund. Apparently they wait three business days to refund my money when I called them and told them to do it immediately a couple of days ago.
Apparently it is ok to cancel your wife's account if you have her email address and the last four digits of her social security number.
Once I noticed that they had put a $1 processing fee on my card and that they were showing me on their site as having a membership I called to have them cancel that membership and not charge me. I was told that I would be charged the next week, so since I had canceled before then I would not be charged.
Days went by and I still saw the $1 charge on my credit card. I called, yet again, to have it removed.
The lady asked for my name and my zip code. I gave them to her and she struggled to find the account. She asked me if the account was in my wife's name. I know she is looking right at my name, thinking it is a girl's name, even though I just told her that was my name. She asked for my email address and last four of my social security number. I guess that was sufficient for her, because then we were able to move on and "expedite" my refund. Apparently they wait three business days to refund my money when I called them and told them to do it immediately a couple of days ago.
Apparently it is ok to cancel your wife's account if you have her email address and the last four digits of her social security number.
posted by Brook at
9:08 AM
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