Ma'am

I got an email at work from someone asking for my assistance.  They addressed me by my first name, Brook.  I responded that we needed two things from them.  They responded later with one of the things I needed and addressed me as "Ma'am".  I told them that I still needed the second thing.  Later another response addressed to "Ma'am".


I mentioned it to my cube mates and they said that I needed to call him back in my biggest bass voice and say, "This is Brook.  I just wanted to follow up and make sure everything was working for you."