A Guy Named Brook

Sunday, June 17, 2012

Could You Say That One More Time?

My wife went to a new doctor and she was giving insurance information to the lab desk.  The guy at the desk asked if she was she was the policy holder.  She said, "No my husband is."  Be aware that the policy holders' name is on the card she handed him.  He then asked her who the policy holder was and she said, "Brook."  Then he said, "No.  The policy holder of the insurance."  Again, he had the insurance card with my name on it in his hand.  She then said, "Brook, B R O O K."  He then asked her for her husband's name.  She then again said, "Brook."  The guy at the desk then said, "Brook is your husband?"  She said, "Yes."  He said, "That's spelled B R O O K?"  Again, he has the card in his hand and is looking right at it and she just spelled the name for him previous to that.  He then gave her back the insurance card.

Yet, another example of people hypnotized by the name Brook and not knowing what to do with it, even with all of the information in front of them.

Saturday, June 16, 2012

Determining Brook is a Girl's Name in a Jiffy

I went to Jiffy Lube to get my oil changed and a safety and emissions inspection.  The guy takes my keys and says it will be 5 minutes for the oils change and 7 minutes for the inspection.  It was more than a half an hour before I got out of there.

After the guy gave us the estimate my daughter and I went and sat down in the waiting area.  I asked about them having WIFI on my way in and with in a minute the manager came out with the password for the WIFI.

A couple of minutes later a guy came out and looked past me and looked from woman to woman at the others in the room and called out "Brook?"

I had been the first one there, but as I waited for my name to be called to describe what they were going to do to my van other customers came in and waited and they were all women.

When I began to stand up the attendants eyes snapped to me.  As I walked through the door he was holding open he said something like, "Obviously you are not Brook."  I responded with, "Yep, that's me."

After all was done the Jiggy Lube guy apologized repeatedly for how long it had taken.  I don't know what the hold up was, since all the bays were empty when I arrived.  Just a day in the life for a guy named Brook.