I got an email at work from someone asking for my assistance. They addressed me by my first name, Brook. I responded that we needed two things from them. They responded later with one of the things I needed and addressed me as "Ma'am". I told them that I still needed the second thing. Later another response addressed to "Ma'am".
I mentioned it to my cube mates and they said that I needed to call him back in my biggest bass voice and say, "This is Brook. I just wanted to follow up and make sure everything was working for you."
Labels: Ma'am, work